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Customer Insights & Research - Mekari

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Job Descriptions
  • Build a scalable process to acquire, capture, aggregate, rationalize, share customers’ feedback to build a thoughtful decision making internally
  • Own the Customer Feedback Platform that will be the centralized feedback management tool in the company
  • Build a framework to disseminate relevant customer insights to the right PIC inside the company
  • Liaise with internal stakeholders to accelerate the process of customer insights internalization
  • Initiate specific customer research with the aim to drive value delivery that includes both qualitative and quantitative analysis; also primary and secondary research
What You Will Get
  • Competitive salary + daily allowance
  • Private health insurance (outpatient, inpatient, maternity, dental)
  • Allowance for sports activities and glasses/contact lenses
  • Strategic office location, accessible by MRT
  • Flexible working hours and remote work culture
  • Notebook Ownership Program
  • Friendly and dynamic work environment
  • Opportunity to take part in growing Indonesia's no. 1 SaaS company
Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up. We wish you all the best. Have a great day!
More info: https://www.techinasia.com/jobs/dc555fe9-9bc5-445e-81fc-97f5288aa1f9

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